Your password must be between one (1) and thirty-two (32) characters and may include letters, numbers, and spaces. Passwords are case-sensitive.
1. Choose Setup > Change Password. The Password Change window is displayed.
2. Enter your old password.
3. Enter your new password.
4. Enter the new password again.
5. Click Change. If you click Cancel, your password is not changed.
Passwords do expire. You are notified of the impending expiration two weeks prior to the expiry date and then each time you log on until the password is changed.
When your password expires, you are asked to change it.
If you do not change your password, then you will not be able to log on to CQG Trader until you do so. If you are logged on when the password expires, CQG Trader closes.
If you are required to enter a one-time password in addition to a static password, then the system requests the one-time password before you are asked to change the expired password.